I purchased a Fitbit Aria wifi smart scale back in February 2015.
It was at the same time I bought my Fitbit Surge when I still thought Fitbit was the right way for me to go fitness-wise.
It’s a shame that after only two and a half years after I bought it, it’s become a useless piece of plastic.
And one which I wouldn’t recommend anyone buys based on my own experience.
Forget Using It Without A Perfectly Level Floor
For the first year and a half I owned it the Fitbit Aria was very seldom trusted.
Living in an old Scottish tenement building, no floors in our flat were perfectly level.
And the Aria couldn’t handle it.
It rarely gave an accurate reading.
I mean, it was just way out.
I had to resort to using an old Weight Watchers scale my wife had bought many years before.
I knew that was pretty accurate from previous use and it handled the uneven floors no problem.
It Gets Confused With More Than One Person
When we moved house just over a year ago, I was happy to see some level floors!
I thought I could finally get good use out of the Fitbit Aria.
And it worked okay for a few weeks.
That was until my wife also decided she wanted to use the scales.
At the point our weight measurement was relatively close together, the scales didn’t seem to be able to cope.
The device shows a person’s initials and you tap to change to the next person and so on.
But it often swapped back at the wrong time or scrolled through the initials so fast you couldn’t control what was happening.
The consequence being that my wife and I kept getting the wrong results from the scale.
You can go into the Fitbit app or the website and change it but that extra step always seems like such a pain.
The Fitbit Aria Has A Mind Of Its Own
Over the past few weeks things have gone from bad to worse with the Fitbit Aria.
First of all it started turning itself on and asking to be stood on.
And it would do that all through the day and night.
Within a few days the batteries would be completely dead.
Then it just wouldn’t recognise you’d stood on the scales and you’d get an error message.
On changing the batteries, it would just do the same thing again.
Contacting Fitbit made no headway.
I was asked to:
- Restart the Aria by removing one of the batteries and waiting 10 seconds before reinserting it.
- Re-calibrate the scale by taking 5 consecutive measurements and syncing each one of them on your Fitbit dashboard.
That made no difference and so I was asked to change the batteries and do the same thing.
You’ve guessed it. No difference.
I was advised that as my Fitbit Aria is outside the warranty period, nothing more could be done.
But hey, they’d offer me a six month Premium Membership to compensate.
Shame it’s worthless to me as I don’t use the Fitbit Surge any more.
It’s Been Banished To A Dark Space Under The Chest Of Drawers
Until I have a chance to go to the local recycling centre, the redundant black piece of plastic has been banished.
It was taking up space in the bathroom and making me feel frustrated every time I saw it.
For a fleeting moment, my wife and I discussed buying the Fitbit Aria 2 when it comes out this Autumn.
She bought a Blaze when her Charge HR started coming apart at the seams.
But since I’m not convinced about the build quality of Fitbit products, we dismissed the idea.
We’ve gone back to our trusty Weight Watchers scales which have been with us and working without issue for years.
How About You?
Have you had a similar experience with any Fitbit products?
Did Fitbit help you resolve them?
Please let me know in the comments section below.